Shipping policy
Delivery & Shipment
All shipments are F.O.B AWARD BRAND warehouse listed in the “Contact Us” page. Customer should specify a preferred carrier and associated account number. In the absence of a specified carrier, AWARD BRAND will choose a reasonable means of shipment and add the shipping charge to the invoice. Responsibility for shipped product and risk of damage, shortage, delay and loss shall be incumbent upon customer once the designated carrier accepts the shipment. All shipments are carefully packed and comply with carrier specifications. The customer must make all claims for in-transit loss or damage with the carrier. Customer should unpack and inspect all shipments immediately upon receipt. Customer should make a claim for inspection by the carrier’s agent if damage is not obvious until shipment is unpacked.
All shipments are F.O.B AWARD BRAND warehouse listed in the “Contact Us” page. Customer should specify a preferred carrier and associated account number. In the absence of a specified carrier, AWARD BRAND will choose a reasonable means of shipment and add the shipping charge to the invoice. Responsibility for shipped product and risk of damage, shortage, delay and loss shall be incumbent upon customer once the designated carrier accepts the shipment. All shipments are carefully packed and comply with carrier specifications. The customer must make all claims for in-transit loss or damage with the carrier. Customer should unpack and inspect all shipments immediately upon receipt. Customer should make a claim for inspection by the carrier’s agent if damage is not obvious until shipment is unpacked.